Service companies

Dolibarr: from planning to reporting

Technical planning, exchanges with Zimbra and mobile vouchers: link the office, the technician and the file.

ContextCommercial management and interventions

InterventionAdaptation, integration & maintenance

Over timeDevelopments over several years

Expertise on screen

See the tools
and their functions.

Screens of the application environment to understand the functions and exchanges presented in this case. Real interfaces, with demo data.

Ticketdesk · follow-up of applications: View progress of files — Ticketdesk · follow-up of applications
View folder progress
Requests are grouped by status, with their subject, an overview of the exchanges and the team in charge.
Real interface · test environment · demo data.

Stockdesk · mobile : Switch from item to location — Stockdesk · mobile
Move from item to location
Photo, designation, stock and location are brought together in the file which can be consulted on the telephone.
Real interface · test environment · demo data.

A folder shared by several roles

The office prepares the appointments, the technicians intervene and the administration finds the elements necessary for follow-up. Times, locations, contacts and documents must remain linked to the same matter.

Planning and synchronization

Developments around Planningtech include the view of teams and appointments as well as exchanges with Zimbra. Recurrences, their exceptions and modifications are business cases to be handled explicitly. A common identifier allows you to recognize an appointment that has already been synchronized.

Controlling deletions and distinguishing between events tracked by the connector and other events contribute to overall reliability.

The field intervention voucher

Interventiondesk brings together the location, reason, times, services and elements of the report. Mobile use includes taking serial photos and accessing useful information on site.

The adaptations also take into account contacts, areas of intervention, contracts and links with the documents in the file. The screen must support the technician's work and allow the office to collect usable information.

Documents that can be used until the case is followed up

PDF models, sales documents and product imports extend this journey. Modules are checked in their interaction with the rights, fields and other extensions of each instance.

This approach brings together design, specific development, integration and maintenance of tools used in the Alltech and Cloudlab / Agedis environments.

Features depend on the scope and configuration of each environment. Specific modules and integrated third-party extensions are distinguished during the study.

Dolibarr · complete courses

Plan. To intervene.
Find the rooms.

Developments that connect the organization of teams, the field and documents. The screens below are from the test environment; the presentation data is fictitious.